Principles of co-operation

The following part of the table regarding transport charges applies only to shipments to Poland. In the case of foreign transport, due to the different conditions of cooperation for individual regions, delivery costs are determined individually.

Table of Fees

Type of shipment / service Description Net cost
Fee charged for delivering the ordered goods to the indicated address
Courier an order with a minimum value of PLN 600 net, with at least one product not marked as large-size 18.90 PLN
an order worth less than PLN 600 net, with at least one product not marked as large-size 27.90 PLN
an order where Activejet, ACTIS and/or Tuckano products exceed the net value of PLN 700 - no fee -
the order on which the photovoltaic panel (panels) is located delivery cost determined individually
Large-size courier an order with only products marked in the sales system as large - no fee -
The fee charged for delivering the ordered goods to the indicated collection point
Pickup at the point pick-up point: Inpost parcel lockers" 18.90 PLN
collection point: UPS Access Point 18.90 PLN
Other shipments
Shipping on Saturday Fee charged for delivery of ordered goods on Saturday. The service is provided only for products not marked as large and locations guaranteed by the carrier 35.00 PLN
Delivery Fee Fee for collecting the amount due for the delivered shipment from the Recipient. The amount of the amount collected by the courier is determined by the Sender when placing the order. 0.5% of the order value, not less than PLN 5 net
IT integrations
XML Access to data exchange in XML format - no fee -
REST API Access to a REST API IT connection - no fee -

large-size products - marked in the system as large-size large size

Conditions to be fulfilled in order to obtain Trade Credit

  • Minimum requirements for new customers to be met in order to obtain trade credit in ACTION S.A.:
    • The minimum period of the company's existence on the market is 6 months
    • Requirement of at least three purchases of goods made by the customer in the last 6 months for the total amount of PLN 5,000 net and no negative information*
    • Customers with a well-established market and financial situation may apply for trade credit without the need to purchase goods on a cash basis
    • In some cases, opening a credit line may be preceded by accepting collateral for the trade credit

    * ACTION S.A. reserves the right to periodically change the value of minimum purchases necessary to grant the credit limit

  • Credit procedure:
    • Submitting an application for granting a credit limit via the I-SERWIS platform with the documents required by ACTION S.A
    • Risk assessment and credit decision
    • Opening the credit line
  • ACTION S.A. reserves the right to update the granted credit terms at any time if, in the opinion of ACTION S.A. or a third party assessing the risk for ACTION S.A., there are grounds for making such a change

The request is available after logging in to i-Serwis in the following location: https://is3.action.pl/finance/creditapplications

If you have any questions, please contact the Finance Department: finanse@action.pl

Metody płatności

  • Zakupy za pobraniem

    W przypadku wyboru formy płatności za pobraniem, pobierana jest opłata 0,5% wartości zamówienia nie mniej niż 5zł.
    Maksymalna wartość pobrania wynosi 10 tys. brutto

  • Zakupy na przedpłatę

    Można skorzystać z płatności za pośrednictwem Przelewy 24.
    Instrukcja: Kliknij tutaj

  • Odroczona płatność Spingo

    Czym jest Spingo oraz warunki skorzystania z produktu

  • Kredyt kupiecki

    Warunki do spełnienia celem uzyskania Kredytu Kupieckiego

    • Minimalne wymagania dla nowych klientów, jakie muszą zostać spełnione w celu uzyskania kredytu kupieckiego w ACTION S.A.:

      • Minimalny okres istnienia firmy na rynku to 6 miesięcy
      • Konieczność co najmniej trzykrotnego nabycia przez klienta towaru w ciągu ostatnich 6-ciu miesięcy w sumie na kwotę 5 000 PLN netto i brak negatywnych informacji*
      • Klienci o ugruntowanej sytuacji rynkowej i finansowej mogą ubiegać się o kredyt kupiecki bez potrzeby zakupu towaru na zasadach gotówkowych
      • W niektórych przypadkach otwarcie linii kredytowej może być poprzedzone przyjęciem zabezpieczeń „ kredytu kupieckiego”.

    • Procedura kredytowa:

      • Złożenie wniosku o nadanie limitu kredytowego za pomocą platformy I-SERWIS wraz z niezbędnymi określonymi przez ACTION S.A. dokumentami
      • Ocena ryzyka oraz decyzja kredytowa
      • Otwarcie linii kredytowej
    • Firma ACTION S.A. zastrzega sobie prawo do aktualizacji nadanych warunków kredytowych w każdym czasie, jeżeli w opinii ACTION S.A. lub podmiotu trzeciego oceniającego ryzyko na rzecz ACTION S.A. wystąpiły przesłanki do dokonania takiej zmiany

    * ACTION S.A. zastrzega sobie prawo do okresowych zmian wartości minimalnych zakupów niezbędnych do nadania limitu kredytowego

WNIOSEK dostępny jest po zalogowaniu na i-Serwis w lokalizacji: https://is3.action.pl/finance/creditapplications

W razie pytań, prosimy o kontakt z Działem Finansowym: finanse@action.pl

Tytuł Obowiązuje od Pobierz
TERMS AND CONDITIONS OF USING THE INFORMATION SYSTEM "I-SERWIS" ACTION S.A. IN RESTRUCTURING 9/6/2022 Pobierz
Regulamin korzystania z faktur elektronicznych ACTION S.A. 9/6/2022 Pobierz
RULES AND REGULATIONS OF USING THE XML SERVICE BY REGISTERED CUSTOMERS OF ACTION S.A. 9/6/2022 Pobierz
RULES AND REGULATIONS OF USING THE WEB SERVICE BY REGISTERED CUSTOMERS OF ACTION S.A. 9/6/2022 Pobierz
Regulations of Processing Complaints by ZT Action S.A Complaints Department 5/23/2022 Pobierz
Regulations of Processing Complaints by DRAW Action S.A. Complaint Department 5/23/2022 Pobierz
Regulations of Processing Complaints by the Complaints Department of RMA Action S.A. Service Centre 5/23/2022 Pobierz
REGULAMIN KORZYSTANIA z USŁUGI COD (przesyłka za pobraniem) PRZEZ ZAREJESTROWANYCH KLIENTÓW ACTION S.A. 9/6/2022 Pobierz
Tytuł Obowiązywał od Obowiązywał do Pobierz
TERMS AND CONDITIONS OF USING THE INFORMATION SYSTEM "I-SERWIS" ACTION S.A. IN RESTRUCTURING 5/23/2022 9/5/2022 Pobierz
TERMS AND CONDITIONS OF USING THE INFORMATION SYSTEM "I-SERWIS" ACTION S.A. IN RESTRUCTURING 4/3/2021 5/22/2022 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 1/22/2020 4/2/2021 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 5/25/2018 1/21/2020 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 5/16/2018 5/24/2018 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 8/1/2015 5/15/2018 Pobierz
REGULAMIN KORZYSTANIA z SYSTEMU INFORMATYCZNEGO „I-SERWIS” ACTION S.A. 8/1/2015 7/6/2015 Pobierz

Action Integrations

Action IT infrastructure enables several ways of exchanging business data with customers. Below there is a brief technical description of the business benefits

Real-time business data exchange:

Commercial and financial documents (i.e. orders, order confirmations, despatch notes, invoices, corrective invoices, etc.) agreed with the business customer are exchanged. The exchange takes place via electronic messages, directly between the ERP systems of the partners

EDI Action Channel Data Interchange Standards:

  • EDIFACT Standard – European Data Interchange Standard.
  • ECOD XML Standard – the newest data transfer/receiving method.

Supported exchange messages/documents:

  • Order (ORDER)
  • Invoice (INVOIC)
  • Despatch note (DESADV)
  • Delivery confirmations (RECADV)
  • Order confirmations (ORDERRSP/ ORDRSP)
  • Inventory reports (INVRPT)
  • Sales reports (SLSRPT)

EDI exchange channels:

  • AS2
  • FTP
  • SFTP
  • OFTP2
  • SSL
  • X400
  • Web Service (SOAP, REST)

This type of connection enables real-time exchange, i.e. upon a customer’s IT system inquiry, the exchange of the following business data:

  • full/up-to-date product range (by products, by id, by categories);
  • full specification and technical descriptions of the products;
  • a link to the product photos;
  • information on prices and stock levels;
  • placing orders, checking order statuses;
  • order management;
  • downloading invoices;
  • sending orders directly to the final customer.

Action supports two formats of this type of data exchange

  • JSON;
  • XML;
Note: Connections based on Web Service technology are further supported by Action IT Department but are not further developed/proposed to customers, because Action is switching to more efficient/secure connections in REST API technologies (for new customers, only REST API is issued). Web Service is available in the same languages/currencies as the XML described below.

Data exchange in a file format with an update every 20 minutes:

This makes it possible to exchange:

  • full, up-to-date product range;
  • full specification and full technical descriptions of the products;
  • links to product photos;
  • prices of products and their stock levels.

The above-mentioned business data are available in the following languages/currencies:

  • Polish - PL
  • English - EN
  • German - DE
  • Dutch - NL
  • Czech - CZ
  • Danish - DK
  • French - FR
  • Spanish - ES
  • Lithuanian - LT

Waluty:

  • Polish Zloty- PLN
  • Euro - EUR
  • US dollar – USD

This allows the exchange of only selected information, i.e:

  • up-to-date, but simplified product range (only basic product data);
  • prices and stock levels.

The above-mentioned business data are available in the following languages/currencies:

  • Polish - PL
  • English - EN
  • German - DE

Currency:

  • Polish Zloty- PLN
  • Euro - EUR
  • US dollar – USD

Technical documentation and settings for the above-mentioned solutions can be found here https://is3.action.pl/dataexchange