Principles of co-operation

The Table of Fees below applies only to domestic shipments. In the case of foreign shipments, due to the different terms of cooperation for regions, delivery costs are determined.

Table of fees

Type of shipment/service Description Net cost
The fee charged for delivering the ordered goods to the indicated address
Courier service order with a minimum value of PLN 600 net, which includes at least one product not marked as large-size 18.90 PLN
order with a value below PLN 600 net, on which there is at least one product not marked as large-size 27.90 PLN
order in which the products of Activejet, ACTIS and/or Tuckano brands exceed the value of PLN 700 net - no charge -
order on which the photovoltaic panel is located delivery cost determined individually
Large-size courier service order containing only products marked in the sales system as large-size - no charge -
The fee charged for delivering the ordered goods to the indicated collection point
Collection at service point collection point: Inpost parcel machines 18.90 PLN
collection point: UPS Access Point 18.90 PLN
Other
Delivery on Saturday Fee charged for delivering ordered goods on Saturday. The service is performed only for products not marked as large-size products and locations guaranteed by the carrier. 35.00 PLN
Cash on delivery Fee for charging the amount due for the delivered shipment from the Recipient. The amount due collected by the courier shall be specified by the Consignor at the time of placing the order. 0.5% of the order value not less than PLN 5 net

large-size products – marked in the system as large-size

Conditions to be fulfilled in order to obtain Trade Credit

  • Minimum requirements for new customers to be met in order to obtain trade credit in ACTION S.A.:
    • The minimum period of the company's existence on the market is 6 months
    • Requirement of at least three purchases of goods made by the customer in the last 6 months for the total amount of PLN 5,000 net and no negative information*
    • Customers with a well-established market and financial situation may apply for trade credit without the need to purchase goods on a cash basis
    • In some cases, opening a credit line may be preceded by accepting collateral for the trade credit

    * ACTION S.A. reserves the right to periodically change the value of minimum purchases necessary to grant the credit limit

  • Credit procedure:
    • Submitting an application for granting a credit limit via the I-SERWIS platform with the documents required by ACTION S.A
    • Risk assessment and credit decision
    • Opening the credit line
  • ACTION S.A. reserves the right to update the granted credit terms at any time if, in the opinion of ACTION S.A. or a third party assessing the risk for ACTION S.A., there are grounds for making such a change

The request is available after logging in to i-Serwis in the following location: http://is3.action.pl/finance/creditapplications

If you have any questions, please contact the Finance Department: finanse@action.pl

Tytuł Obowiązuje od Pobierz
TERMS AND CONDITIONS OF USING THE INFORMATION SYSTEM "I-SERWIS" ACTION S.A. IN RESTRUCTURING 9/6/2022 Pobierz
Regulamin korzystania z faktur elektronicznych ACTION S.A. 9/6/2022 Pobierz
RULES AND REGULATIONS OF USING THE XML SERVICE BY REGISTERED CUSTOMERS OF ACTION S.A. 9/6/2022 Pobierz
RULES AND REGULATIONS OF USING THE WEB SERVICE BY REGISTERED CUSTOMERS OF ACTION S.A. 9/6/2022 Pobierz
Regulations of Processing Complaints by ZT Action S.A Complaints Department 5/23/2022 Pobierz
Regulations of Processing Complaints by DRAW Action S.A. Complaint Department 5/23/2022 Pobierz
Regulations of Processing Complaints by the Complaints Department of RMA Action S.A. Service Centre 5/23/2022 Pobierz
REGULAMIN KORZYSTANIA z USŁUGI COD (przesyłka za pobraniem) PRZEZ ZAREJESTROWANYCH KLIENTÓW ACTION S.A. 9/6/2022 Pobierz
Tytuł Obowiązywał od Obowiązywał do Pobierz
TERMS AND CONDITIONS OF USING THE INFORMATION SYSTEM "I-SERWIS" ACTION S.A. IN RESTRUCTURING 5/23/2022 9/5/2022 Pobierz
TERMS AND CONDITIONS OF USING THE INFORMATION SYSTEM "I-SERWIS" ACTION S.A. IN RESTRUCTURING 4/3/2021 5/22/2022 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 1/22/2020 4/2/2021 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 5/25/2018 1/21/2020 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 5/16/2018 5/24/2018 Pobierz
TERMS AND CONDITIONS OF "I-SERWIS" IT SYSTEM 8/1/2015 5/15/2018 Pobierz
REGULAMIN KORZYSTANIA z SYSTEMU INFORMATYCZNEGO „I-SERWIS” ACTION S.A. 8/1/2015 7/6/2015 Pobierz

Action Integrations

Action IT infrastructure enables several ways of exchanging business data with customers. Below there is a brief technical description of the business benefits

Real-time business data exchange:

Commercial and financial documents (i.e. orders, order confirmations, despatch notes, invoices, corrective invoices, etc.) agreed with the business customer are exchanged. The exchange takes place via electronic messages, directly between the ERP systems of the partners

EDI Action Channel Data Interchange Standards:

  • EDIFACT Standard – European Data Interchange Standard.
  • ECOD XML Standard – the newest data transfer/receiving method.

Supported exchange messages/documents:

  • Order (ORDER)
  • Invoice (INVOIC)
  • Despatch note (DESADV)
  • Delivery confirmations (RECADV)
  • Order confirmations (ORDERRSP/ ORDRSP)
  • Inventory reports (INVRPT)
  • Sales reports (SLSRPT)

EDI exchange channels:

  • AS2
  • FTP
  • SFTP
  • OFTP2
  • SSL
  • X400
  • Web Service (SOAP, REST)

This type of connection enables real-time exchange, i.e. upon a customer’s IT system inquiry, the exchange of the following business data:

  • full/up-to-date product range (by products, by id, by categories);
  • full specification and technical descriptions of the products;
  • a link to the product photos;
  • information on prices and stock levels;
  • placing orders, checking order statuses;
  • order management;
  • downloading invoices;
  • sending orders directly to the final customer.

Action supports two formats of this type of data exchange

  • JSON;
  • XML;
Note: Connections based on Web Service technology are further supported by Action IT Department but are not further developed/proposed to customers, because Action is switching to more efficient/secure connections in REST API technologies (for new customers, only REST API is issued). Web Service is available in the same languages/currencies as the XML described below.

Data exchange in a file format with an update every 20 minutes:

This makes it possible to exchange:

  • full, up-to-date product range;
  • full specification and full technical descriptions of the products;
  • links to product photos;
  • prices of products and their stock levels.

The above-mentioned business data are available in the following languages/currencies:

  • Polish - PL
  • English - EN
  • German - DE
  • Dutch - NL
  • Czech - CZ
  • Danish - DK
  • French - FR
  • Spanish - ES
  • Lithuanian - LT

Waluty:

  • Polish Zloty- PLN
  • Euro - EUR
  • US dollar – USD

This allows the exchange of only selected information, i.e:

  • up-to-date, but simplified product range (only basic product data);
  • prices and stock levels.

The above-mentioned business data are available in the following languages/currencies:

  • Polish - PL
  • English - EN
  • German - DE

Currency:

  • Polish Zloty- PLN
  • Euro - EUR
  • US dollar – USD

Technical documentation and settings for the above-mentioned solutions can be found here http://is3.action.pl/dataexchange